Care & supported living
Evidence you can put in front of an inspector
Care teams live or die by paperwork: DBS certificates, Right to Work documents, mandatory training and a workforce that changes constantly. PHI HR keeps every required document tracked, chased and evidenced against the right person.
Sound familiar?
- DBS certificates and Right to Work documents scattered across inboxes and filing cabinets
- Mandatory training quietly expiring between inspections
- Bank and relief staff whose leave entitlement nobody can calculate confidently
- No single answer to "show me this person's file"
How PHI HR helps
Track DBS, Right to Work and identity documents
Record every DBS certificate, passport, visa, BRP and driving licence against the employee, with issue and expiry dates, review status and who approved it.
Automated expiry reminders before it becomes a problem
First notice at your chosen lead time (42 days by default), then 35, 14 and 7 days — sent automatically and logged, so nothing depends on someone remembering.
Mandatory training and CPD with expiry alerts
Staff log their training and upload the certificate; you verify it. Expiry alerts fire the same way document reminders do.
Hours-worked accrual for bank and relief staff
ProfessionalAccrue leave from hours actually worked, with a worked-hours import — rather than guessing entitlement for casual contracts.
A complete, permissioned employee file
Documents, qualifications, training, leave, contracts and audit history in one company-isolated record.
What it looks like
Where PHI HR stops
So you are not surprised later:
- PHI HR records and monitors DBS, Right to Work and identity documents. It is not a verification, checking or IDSP service and does not perform statutory checks on your behalf.
- PHI HR does not provide rota management, shift scheduling or cover management.
Usual starting point
Professional
Most care providers need hours-worked accrual for bank staff and restricted periods over holiday peaks, both of which are Professional features.